3 min readDevRev on DevRev: How essentialism leads to craftsmanship
8 min readWhat does personalized customer support mean? Benefits & strategies
15 min readWhat Is customer self-service software? 11 best tools for 2025
6 min readHow design shapes AI: A q&a with Georg Petschnigg on joining DevRev’s board
10 min readAI in SaaS: Retrofit or redesign?
1 min readDevRev on DevRev: 本質主義がもたらすモノづくりの技
7 min readEffortless 2024: Where AI and Design join forces to redefine work
12 min readThe Best Customer Engagement Software: 12 Tools to Try in 2025
9 min readGPT-3 and AI: The future of customer support
12 min readThe 9 Most Popular HubSpot Alternatives and Competitors for 2025
6 min readHelp Desk vs. Service Desk: Which One Is Right for Your Business?
11 min readWhat is service request management?
3 min readBeyond textbooks: AI companions on the journey from college to career
10 min readHow to Use Canned Responses for Faster and Better Support
8 min read7 Key Strategies to Strengthen Your Customer Service Approach
12 min readBest Support Ticket Software: 10 Tools to Streamline Your Help Desk
15 min readEnterprise Helpdesk Solutions: How They Improve IT Support & Efficiency
3 min readDevRev appoints Amit Kumar, seasoned technology investor, to its Board of Directors
![The importance of user feedback in software development: [Importance, strategies & process]](/assets/articles/e25e7688b525bbede311e794aa0581e2e7546353-7680x4320.png?w=672)
6 min readThe importance of user feedback in software development: [Importance, strategies & process]
6 min readScaling customer support with AI: How Bolt transformed support
18 min read10 Key SaaS customer success metrics you should know in 2025
12 min readWhat Is Self-Customer Service and How Does It Improve Support?
8 min readWhat Is Customer Intent and How It Can Drive Your Marketing Strategy